Last updated: July 1, 2026

This Privacy Notice and Cookie Policy explains how BERGSTROM MEXICO, hereinafter “Bergstrom”, collects, uses, stores, protects and, where applicable, shares personal data from individuals who visit bergstrominc.com/mx/, contact us or submit forms available on this website.

For purposes of this notice, Bergstrom may be contacted at:

Parque Industrial Milenium, Vía Monterrey-Matamoros #604, 66626 Cd. Apodaca, Nuevo León, Mexico.
Email: InfoBMX@bergstrominc.com
Phone: +1 (815)-985-4024 / +52 (811)-653-0143

By using this website or providing personal data through our forms, you acknowledge that you have read and understood this Privacy Notice.

1. Personal data we may collect

Bergstrom may collect the following personal data when you interact with our website, contact us or request information about our products and services:

• First name.
• Last name.
• Email address.
• Phone number.
• Company or organization, if voluntarily provided.
• Country, city or approximate location, when necessary to respond to your request.
• Information voluntarily included in the message field of a form.
• Technical data generated from your use of the website, such as IP address, browser type, operating system, pages visited, date and time of access, referring URL and information related to cookies or similar technologies.

Please do not include sensitive personal data in the website forms, such as health information, financial information, religious beliefs, political opinions, racial or ethnic origin, union membership, genetic information, biometric data or any other sensitive information that is not necessary for us to respond to your request.

2. Purposes for processing personal data

Bergstrom may use your personal data for the following primary purposes:

• To respond to information requests submitted through the website.
• To follow up on commercial, technical or service inquiries.
• To contact you by email, phone or other means provided by you.
• To provide information about Bergstrom products, solutions, availability, distributors, support or related services.
• To manage communications arising from a commercial, technical or customer service relationship.
• To maintain the security, operation and improvement of the website.
• To comply with applicable legal, regulatory or contractual obligations.

Additionally, and only where permitted by applicable law, Bergstrom may use your data for secondary purposes, such as:

• Sending commercial communications, news, updates or information about Bergstrom products and services.
• Conducting internal statistical analysis regarding website usage.
• Improving user experience and optimizing website content.

You may object to the use of your personal data for secondary purposes by sending a request to InfoBMX@bergstrominc.com.

Refusal to allow the use of your data for secondary purposes will not affect our ability to respond to your request or provide information you requested. 

3. Use of cookies and similar technologies

This website may use cookies, tags, pixels, web beacons, analytics tools and similar technologies to enable website functionality, remember preferences, analyze browsing behavior and improve user experience.

Cookies are small files stored on your browser or device when you visit a website. Some cookies are necessary for the website to function properly, while others may require your consent, especially when used for analytics, advertising or tracking purposes.

4. Types of cookies we may use

Strictly necessary cookies

These cookies are essential for the website to function properly. They enable basic features such as navigation, security, page loading, form management and technical preferences. These cookies cannot be disabled through our systems, although you may block them through your browser settings.

Preference cookies

These cookies allow the website to remember certain user-selected settings, such as language, region or browsing preferences.

Analytics cookies

These cookies help us understand how visitors interact with the website, which pages they view, how long they stay on them and how they reach the website. This information is used in aggregated form to improve website performance and content.

Marketing or advertising cookies

These cookies may be used to measure campaigns, show more relevant content or track user interaction with ads or external links. These cookies should only be activated when the user has provided consent, where required by applicable law.

5. Third-party tools

The website may integrate third-party tools or services for technical, analytics, security, consent management, forms or campaign measurement purposes.

These tools may collect technical information, such as IP address, cookie identifiers, browser type, pages visited, website interactions and browsing data.

Such services may include tools such as Google Analytics, Google Tag Manager, consent management platforms, hosting providers, website security systems, form tools or similar services.

Bergstrom recommends reviewing the website’s actual configuration and Google Tag Manager setup to confirm exactly which tools are active. Providers that are not actually installed should not be listed in this notice.

6. Managing and rejecting cookies

When entering the website, you may be able to accept, reject or configure non-essential cookies, where the consent banner is available.

You may also delete, block or disable cookies through your browser settings. Please note that blocking certain cookies may affect the proper functioning of the website or limit some features.

You may review cookie management instructions in your browser’s help section:

• Google Chrome.
• Mozilla Firefox.
• Safari.
• Microsoft Edge.
• Other compatible browsers.

7. Sharing personal data

Bergstrom may share your personal data with its parent company, branch offices, and corporate affiliates (including our global administrative, technical, and customer support teams in other regions), as well as with trusted third-party service providers acting on our behalf (such as hosting providers, technical support providers, analytics tools, security systems, or contact management systems) solely for the purpose of maintaining website operations, processing contact form submissions, and managing corporate communications.

These third parties must process personal data only in accordance with Bergstrom’s instructions and for the purposes described in this notice.

Bergstrom may also disclose personal data when necessary to comply with legal obligations, requests from competent authorities, defense of rights, contract compliance or protection of the security of the website and its users.

8. Data retention

Bergstrom will retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Notice, respond to your request, maintain a commercial or service relationship, comply with legal obligations or address potential liabilities arising from the processing of personal data.

When personal data is no longer necessary, Bergstrom will seek to delete, block or anonymize it in accordance with internal procedures and applicable law.

9. Information security

Bergstrom implements reasonable administrative, technical and physical measures to protect personal data against damage, loss, alteration, destruction, unauthorized access, misuse or unauthorized disclosure.

However, no electronic transmission or storage system is completely secure. Therefore, we recommend that you adopt reasonable protection measures to protect your personal information and to not disclose more than the necessary information.

10. ARCO rights and withdrawal of consent

You may exercise your rights of Access, Rectification, Cancellation and Objection, known as ARCO rights, and withdraw your consent for the processing of your personal data, where legally applicable.

To exercise these rights, you may send a request to:

InfoBMX@bergstrominc.com

Your request should include at least:

• Full name of the data subject.
• Contact method for receiving the response.
• Clear description of the right you wish to exercise.
• Personal data regarding which you wish to exercise the right.
• Document proving your identity or, where applicable, legal representation.

Bergstrom will review your request and respond in accordance with the deadlines and requirements provided by applicable personal data protection law.

11. Minors

Bergstrom’s website is not directed to minors. Bergstrom does not knowingly collect personal data from minors. If a parent or legal guardian believes that a minor has provided personal data through the website, they may contact us at InfoBMX@bergstrominc.com to request review or deletion, where applicable.

12. Links to third-party websites

This website may contain links to external websites, social media platforms, third-party platforms, distributors or other sites not directly operated by Bergstrom.

Bergstrom does not control and is not responsible for the content, privacy practices, cookies or security measures of third-party websites. We recommend reviewing the privacy notices and cookie policies of each external website you visit.

13. Changes to this Privacy Notice and Cookie Policy

Bergstrom may modify this Privacy Notice and Cookie Policy at any time to reflect legal, technical, operational or commercial changes.

Any modification will be published on this same page, indicating the last updated date. We recommend reviewing this notice periodically to stay informed of any changes.

14. Contact

For any questions related to this Privacy Notice and Cookie Policy, the processing of your personal data or the use of cookies on this website, you may contact us at:

InfoBMX@bergstrominc.com
+1 (815)-985-4024
+52 (811)-653-0143